You can’t have a business without having customers and unfortunately, where there are customers, there are also “difficult” customers. We’ve all had to deal with them in varying degrees- the customers that argue, yell and complain, the customers that call/email constantly and want you to be available at all hours of the night, the customers that are never satisfied, the customers that are looking to get a freebie, etc.
So, I have tapped into the minds of the wonderful CarolRoth.com contributor network of entrepreneurs and experts to find out their best tips and advice for dealing with these “difficult” customers. Their answers are presented below in no particular order.
You may notice some similar insights, but I kept the ideas separate, as something in the way one is framed may resonate differently with you.
Dealing with difficult customers can be one of the most important aspects of a job, especially for someone in sales, project management, and/or customer service. Degrees like an online masters in project management to name one, can help give an individual the proper foundation so that when a difficult customer situation occurs, they will be more than prepared for what they need to do.
Do you have another tip that wasn’t included? If you do, please share it below. And as always, many thanks to everyone that contributed to this article!
These are indeed great ways in handling a customer. Thank you for posting this very informative and helpful post.
The one on my porch didn’t even know I lived there. My ex told her I took off with another man and left all my stuff which is why she looked so shocked when I answered the door. i loved him so much i don't know why my love for him is so strong http://icareeradvice.com/wwwgseborg-gseb-10-12th-commercearts-results-2013-gujarat-board-hsc-results-2013/
dr.marni has made in wonders in my relationship! The love spells casted by firstname.lastname@example.org made my man who broke up with me 4 months ago keep calling me to see how I am doing and just talking constantly and I knew it was because of the love spell which dr.marnish did for me, my man wanted to hear my voice. Only 3 days after the love spell was cast my man told me that he wanted to come by to the house claiming he needed a outfit and he looked so lost and sad like he lost his best friend and I knew he missed me and I felt it, because i can see the sadness on his face....He said he would come the next week to visit and 2 days later after he said that at my house he wanted to move back in with me. to my surprise, he came back the next morning he was all on me kissing and rubbing on me telling me how much he missed me and loves me so much that he wants me back. i was happy and i gladly took him back, thanks to dr.marnish for helping me to bring my lover back Jewels Allegro from USA
I would just like to give some encouragement to all of you with a cheating partner and to those who need there lover back. My lover cheated on me The most hurtful experience was during a confrontation with the other woman when she came by my home looking for my boyfriend and looked surprised to see me there. I opened the door and asked what she wanted and she ignored me, i never knew My boyfriend has been having sex with her in our home, in our bed, My reaction was strange when she said that to me. I went and grabbed my boyfriend out of bed and shoved him out the front door. He was half asleep and very confused. I then went and grabbed his dirty clothes and threw them out on the porch with the two of them and told her that if she wanted him, she could have him, but she was taking his laundry too. I then called my friend and told her what had happened. She suggested I take the time to go through his phone. I found 3 other women and called them all. One he had lent my car too when he lied and told me it was in the shop. Another he had slept with when I was in the hospital recovering from sickness, The third was the one on my porch. They had all been seeing him continuously and he had told them we were only living together. The one on my porch didn’t even know I lived there. My ex told her I took off with another man and left all my stuff which is why she looked so shocked when I answered the door. i loved him so much i don't know why my love for him is so strong, i now have to find a solution to this problem on how i am going to get him back and put his life to shape, when first contacted email@example.com to help me because i have had many thing about his love spell, I was doubting not knowing that he was my last solution, when i gave him the chance to help me after 3 days my lover returned home to reconcile with me, we are back now I'm so happy. linayerkes FLA from USA