Carol Roth Blog
This blog features Carol Roth's tough love on business and entrepreneurship, as well as insights from Carol's community of contributors.

7 Don’ts for Online Content

The problem with online publishing is everyone can be an author. However, just because you have access to a PUBLISH button does not make you a skilled writer. If you are serious about writing high-quality content for your business, it’s imperative to learn and follow certain […] Read More

Short on Resources? You Can Still Accomplish Big Things.

Most small business are trying to accomplish more with fewer resources. But if you’re tempted to think that your small business can’t do big things, Carol’s recent article on “How Small Teams Can Achieve Big Results” may give you some ideas. Carol begins: “If you’ve […] Read More

How to Get Your Customers to Pay Faster

As in any situation, it pays to understand your customers. Carol’s latest on “Why Customers Need Different Payment Options” gives suggestions for ways to structure payments from individuals, small businesses, and large businesses. “One of the keys to generating loyalty with your customers is to […] Read More

Creating a Culture of Mentoring

Have you ever benefited from mentoring? Have you been a mentor to someone? Carol explores what mentoring is and isn’t in a recent post on the Nextiva blog “4 Tips on Mentoring Employees for Everyone’s Benefit.” She begins: “Without inspiration from a former boss, Amazon CEO […] Read More

3 Tips to Avoid Business Meeting Fumbles

Business meetings are often a necessary part of running most companies. But, what starts off with the best of intentions can quickly be intercepted and devolve far away from what the original intent of said meeting was. A twenty minute meeting can easily turn into an […] Read More

Opting Out: Sometimes It’s Good for Everyone

In the span of about six weeks, I read two, similar emails. The first email was more a complaint. “I really like your other newsletter, but is it possible to not get any more emails like this one?” She was replying to a client’s weekly email that […] Read More

Mobile Payments: What You Need to Consider

Carol’s latest post on is about something many of you may be considering: mobile payments. If you don’t currently take them, you probably should look into it. In “Mobile Payment Apps: How to Choose the Right One” Carol begins: “Software providers, financial institutions, computer hardware […] Read More

Setting Customer Expectations: Consistency Is Key

When you are establishing your business or launching a new product or service, it’s prudent to take a longer view and determine whether you will be able to continue doing something in the future. Customers come to expect certain things from your business, and when you […] Read More

How to Protect Your Business’s Online Reputation

Sometimes a good offense really can be the best defense. You work hard to create a good name for your company – and you need to make every effort to protect it. Carol recently wrote a post for titled “Prepare to Protect Your Online Reputation […] Read More

When Your Customer Is a Jerk

Rude. Demanding. Capricious. Unreasonable. High-maintenance. These are some of the words that come to mind when many small business owners think of their “favorite” customers – the ones you silently (or not so silently) roll your eyes about. These are the people who are never happy […] Read More
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