Carol Roth Blog
This blog features Carol Roth's tough love on business and entrepreneurship, as well as insights from Carol's community of contributors.

Dress to Impress: Business Fashion Tips

Whether we like it or not, how we look and how we dress affects how we are perceived by others. That’s why in business, it is so important to project the right image through your fashion. So, I have reached out to the contributor network Read More

Treat Your Customers Like Dogs

Effective marketers know a secret to building a loyal customer base. Like many great ideas, they didn’t think of it themselves. They stole it from dog trainers. If you want to create raving fans, you just have to follow their lead: Treat your customers like dogs. Read More

A Real Friend Will Tell You

We are not the blog that will say, “Start a business and get a life!” We think starting a business is a serious undertaking, not to be entered into lightly. However, if you have decided that owning a business is the right decision for you, we Read More

Your Slice of the Pie

Sometimes – in fact, often – people come into my therapy practice, plop themselves down, and announce that they are a failure. What do you think my response is? If you guessed that I do not agree with them, you are correct. But what actually changes Read More

Passion, Fun, Or Money – Why Do You Do What You Do?

Generally, I believe there are three reasons why people are working in the places they are working. These reasons are passion, fun, or money. Now, there are most certainly cases where a person can experience all three of these things at their job. However, this is Read More

Business Success: What’s Love Got to Do With It

I have read that Tina Turner didn’t really like the song. We know that it worked out pretty well for her. What’s love got to do with your business? Maybe nothing. Maybe everything. My friend Bonnie Karpay said in a recent teleclass we did together that Read More

How to Tweet, Follow or Friend Your Way into a Dialogue with Anybody

Twitter, Facebook, LinkedIn- these and other social media tools now allow you to connect with business people that you admire.  However, when it comes to making an online connection, some folks are great at it and some are a hot mess. How can you be effective Read More

3 Tasks that Your Business Should Outsource

As entrepreneurs and business owners (that often have a shortage of cash lying around!), there is a real temptation to try and do everything by yourself. But in order for your business to truly be successful, you need to work on your business, not in it. Read More

How to Handle Your Very Worst Customer Situations

As someone who spent much of his career managing customer contact centers, you might be surprised to learn the real reason for most bad service. It isn’t rudeness. It isn’t indifference. It is FEAR. People worry about twisting helplessly in the wind if a customer goes Read More

The Secret to Increasing Your Sales

The biggest lesson that I have seen on how to increase sales comes from my cleaning service. It’s a time tested secret for increasing sales. It is…asking for it. Here’s what I mean. My cleaning services have never been on regular schedules because I can’t keep Read More
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