Carol Roth Blog
This blog features Carol Roth's tough love on business and entrepreneurship, as well as insights from Carol's community of contributors.

Cooper’s Hawk: How to Excel in Customer Service

When a restaurant goes the extra mile, it gets my attention. When it goes the extra 5 miles, it’s time for an article. Recently some friends and I went to Cooper’s Hawk in Naperville, IL – a popular, upscale restaurant/winery featuring a Napa Valley-like wine-tasting bar. Read More

Choose Your Friends Wisely

The saying goes that you become the average of the people that you spend the most time with. While the math may not be entirely correct, who you spend time with does have a big impact on you. The people that you surround yourself with can Read More

Playing Whack-A-Mole with Your Customers

I recently needed an auto part. Badly. Cold and wet, I stumbled into one store after another and asked for it. The universal answer? “Nope.” Gosh, I really need this part. Any idea where I can get it? “I dunno.” Well, what if you ordered one Read More

Resolutions? Try New Year’s Verbs.

I like the way Chris Brogan does his three words each year and posts them publicly. Resolutions always sounded kind of pompous and a bit like legalese to me. Let’s add in the fact that most people have broken their resolutions or not followed through by Read More

New Year’s Business Resolutions for 2014

Yup, it’s 2014 already! And since sharing a resolution or goal with others often helps with the achievement of that goal, it’s now a tradition to ask our fantastic contributor network of business owners, experts, advisors and entrepreneurs to share their own New Year’s Read More

Small Business Owners Should Demand 1099 Rule Changes

Entrepreneurship in the United States has undergone a fundamental shift. Services have replaced manufacturing as our primary growth driver. On one hand, this has created a skills gap for many in the workforce. On the other hand, it has also created new self-employment opportunities, particularly through Read More

Coming from a Place of Abundance

Ah, the New Year is upon is and it’s pretty much a prerequisite that we take the time to reflect on the last year and plan for the year ahead.  If your last year was anything like mine, you may be tempted to focus on the Read More

12 Posts from Carol 2013 – Day 3

Today’s post is the last in the series. I thought it would be fun to include some information that you wouldn’t necessarily expect to find on Business Unplugged™ – some topics that maybe go against the standard thinking or have unusual influences. Britt Raybould starts us Read More

12 Posts from Carol 2013 – Day 2

Day 2 – oh yeah! Season’s Greetings with snarkery today in the best of. George Krueger and Mary-Lynn Foster suggest you leverage best practices of dog training with your clients in Treat Your Customers Like Dogs. Brad Shorr gets the nod for best riff on pop Read More

12 Posts from Carol 2013 – Day 1

Being the editorial director of Business Unplugged™ does have some perks – and one of them is getting to pick the 12 “best of” posts for this year. In no particular order, I recommend rereading (or reading for the first time!) these great posts from our Read More
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