On your Cold Calling tips, "Ask the buyer if he has time to talk..." I have a difference of opinion. Asking this question immediately opens the door for him to say "no" and hang up on you. I have found that if I'm polite and get to the point, asking questions about THEIR NEEDS, they are smart enough to tell me "now is not a good time," which gives me the ease to ask, "When would be a good time to call you back?" Then I do so. Just my opinion.