Archive for February, 2010

Starting a Business to Do More of What You Love? You May Want to Think Again…

Starting a business is not just about your passion, it is about running a business.

One of the main reasons that aspiring entrepreneurs take the plunge into entrepreneurship is to do more of what they love. They are inspired by a passion and want to pursue more of it, only to find that once they start their business, they are actually doing less of it. Don’t take my word for it though; here is feedback from a whole host of passionate entrepreneurs about where they are spending their time:


Tara Kennedy-Kline of Tara’s Toy Box understands how you can get swept up by the romantic notions of your passion.  She says, “The idea of following my dream and using my knowledge to open my own business was so romantic to me, but when I stepped away from the role of salesperson to open my own company, I had no idea how little time I would have to focus on those customers that I love so dearly because of all the administrative responsibilities I would need to handle as a sole proprietor!

I am learning quickly that delegation and process organization are essential to even the smallest start-ups if you intend to have the business of your dreams.”


Seth Mendelsohn of Simply Boulder Culinary Sauces illustrates the catch-22 that happens to many entrepreneurs. “My company makes super premium culinary sauces and it’s surprising how much time I’m spending on administrative tasks. I’d like to spend more time doing things such as product development, but I’m having to spend about 20 to 30 hours a week doing something that an administrative assistant could do. The problem is that my business can’t afford an administrative assistant right now. So, I pretty much have to do the administrative duties until I can afford an employee, which will probably be another year from now.”


Photographer M. Elizabeth Williams, also knows this catch-22 situation all too well. “If you went to my website today, where I keep my availability posted and updated in real time so people know when they can book me before they even reach out to me, you’d see I have a lot of busy time blocked off. Too bad most of it isn’t for photo shoots, but for administrative tasks, running business-related errands and networking. Oh my god, I have to do so much networking. Right now, it takes me three or four networking events (usually at two hours each) to get ONE client booking. Sure, I’m making contacts for the future so that if anyone else ever does need a photographer, they can reach me, but the future doesn’t pay the bills today. There’s also time booked off for pounding the pavement to meet local business owners who are willing to work with me to get the word out, answering phone calls that don’t usually pan out or declining non-profits soliciting my work for free.

The irony is, if I had a virtual assistant or PR person, I could take on more work, but I need to take on more work to be able to hire anyone. Such a catch-22!”


She wasn’t the only photographer feeling that way.  Aaron Gil of FotoNuova Photography, LLC said, “I am a professional photographer with my own business. I went into business on my own thinking I would be shooting all the time. I soon found out that it’s 95% business type tasks (such as marketing, sales, networking, accounting, operations and customer service) and 5% shooting.”



Adriana Casey of Adriana Casey Photography concurred.  “I recently started my own photography business. Photography has been my passion for many years, but I feel that a lot of that success is due to marketing efforts and relationship management skills I learned during my days as a sales professional. Also, with digital photography, there is a lot more ‘post production’ work that people have come to expect. Sadly, I spend a small percentage of my time with my camera in hand.”


Tracy French of The French Connection is a featured Wedding Planner on two Style Network wedding shows. Her story shows that success can beget more administration. She says, “Lately, I find myself inundated with tax issues, employee issues, more challenges with being incorporated versus a sole proprietor, trying to do my own PR, figuring out ways of growing my business and researching how to stay competitive.  It is a never-ending battle.”

Steffany Boldrini who founded Ecobold.com has learned all sorts of new skills and taken on a variety of tasks to pursue her passion.  She says, “I’ve left everything to follow my passion, showing the world new products that will save our planet.  Yes, we do end up doing administrative things day and night…from my venture I’ve recently learned basic HTML, video filming, editing, the ins-and-outs of PR, social media, hiring interns, marketing, vendor research, product development and a million other things!”

Candy Keane of Three Muses Inspired Clothing is also in that same boat, “I turned my passion for costuming into a costume design business that grew into a retail boutique.   Now I spend all my time running the business (the store, website, social networking, etc.) and have to squeeze-in making costumes. I brought in a lot of retail brands to have more to offer customers. I even posted a message on my site that I am not taking commissions for the next year because I am too booked up, but I’m really too booked with business stuff, not costume making!” 


Tiffany Victoria Bradshaw of President of Bradshaw & CO. Business Consulting adds, “I have been running a business consulting firm for ten years full time and I really spend way more time than I like on other administrative tasks, including bill collecting and not as much time on my passions, which are marketing and coaching.”


And Gail Mayhugh of GMJ Interiors thought her transition from banker to designer would be the solution to her creative desires.  However, that is not the reality of entrepreneurship.  She says, “I’m the entrepreneur who changed careers from a Corporate Banker to an Interior Designer. I’m lucky to have my banking background because 85% of my work is paperwork, follow-up and project management. Over the years, the bigger I grew my business, the less I designed. There was even a time where I didn’t work with fabrics for almost 3 months!  Even as I sit here today, I haven’t been able to work on one single interior design task.”


So, what do you need to take into consideration in evaluating entrepreneurship?

  1. Starting a business is not the way to maximize spending time doing what you love;
  2. When you start a business, it requires you to wear many hats and your primary function will be running the business;
  3. You will encounter a catch-22 situation where you need to hire people to make more money, but you need more money to hire people; and
  4. To take your business from a job-business to a full-fledged business, you will have to make that investment in other employees at some point in time, requiring financial and other sacrifices from you.


This is the reality for over 21 million entrepreneurs in the US alone, so make sure you take these realities into account when you evaluate the risks and rewards of business ownership.

Thanks to all of the entrepreneurs who took the time to share their experiences; you can check out their businesses through the links provided above.

Tuesday, February 23rd, 2010
Posted in Business Strategy, Homepage | 5 Comments »

New Job, New Career or New Business? Carol Roth Interviews Alexandra Levit

From The CarolRoth.com Entrepreneurship Interview Series

There is a very interesting dynamic in deciding between a career path and business ownership, which I discuss in detail with Alexandra Levit, Wall Street Journal and Metro US career/workplace columnist.  Alexandra is also the author of several books, including the bestselling They Don’t Teach Corporate in College, MillennialTweet and her newest book, New Job, New You: A Guide to Reinventing Yourself in a Bright New Career.  

Alexandra is also a member of the Business Roundtable’s Springboard Project, which is advising the Obama administration on current workplace issues. Together, we talk about a variety of topics including:

  -What expectations you may not want to have about your job;

  -Why starting a business may not be an answer to your career woes;

  -Why you might want to consider a career change;

  -How you can go about finding the best new career for you;

  -What’s the biggest mistake job seekers make when applying for a new job;

  -How you can make the transition from business owner back to employee;

  -And more


You can listen to the player below (it may not show for some of you) or click here to stream the MP3 file.

You can connect with Alexandra Levit via her website at www.alexandralevit.com or at newjobnewyou.com.  Her new book, New Job, New You: A Guide to Reinventing Yourself in a Bright New Career is available at bookstores everywhere.  Feel free to leave comments here as well and I will pass them on to Alexandra.

If you are not already on my mailing list, fill out the form below to be alerted when I post future interviews (we have an amazing slate of interviews coming up) and to get free extra CarolRoth.com Entrepreneurship Interview Notes, only available to my mailing list.  And don’t worry, I only send out newsletters when there is something major to inform you about. 

Sign up now to get your free Entrepreneurship Interview Notes from Carol on her conversation with Alexandra Levit and other thought leaders:

Tuesday, February 16th, 2010
Posted in Business Strategy, Your Career (Is Your Business) | 1 Comment »

Thinking Big: Carol Roth Interviews Michael Port

From The CarolRoth.com Entrepreneurship Interview Series

Marketing guru Michael Port delivers so many valuable insights in this 30-minute interview, you will probably want to listen to it twice.  One of the Top 5 most popular business coaches in the world, Michael is a New York Times Bestselling author of four books including Book Yourself Solid, Beyond Booked Solid, The Contrarian Effect and The Think Big Manifesto and has many more accolades than I can list here. 

Michael’s mission is to rally you to think bigger about who you are and what you offer the world, so in this interview, we talk about that and touch on a variety of additional topics including:

  -Why lead generation is so difficult for businesses;

  -The single biggest marketing mistake that entrepreneurs make;

  -How entrepreneurs can marry their own wants and needs with their customers’ wants and needs;

  -Why the pursuit of expert status and mastery is so important in today’s environment;

  -Four things you probably didn’t know about Michael, including if he is a “Mac” or a “PC”;

  -And more

We also learn about Michael’s newly launched Booked Solid University, an online curriculum made up of courses that Michael has been teaching over the last decade.   You can continue your learning and mastery of obtaining clients, systemizing your business so it is less dependent on you and leveraging your business into new revenue streams.

You can listen to the player below (it may not show for some of you) or click this link to download or stream the MP3 file.

You can connect with Michael Port via his website at http://www.MichaelPort.com and you can visit Booked Solid University at http://www.BookedSolidU.com.  Feel free to leave comments here as well and I will pass them on to Michael.

If you are not already on my mailing list, fill out the form below to be alerted when I post future interviews (we have an amazing slate of interviews coming up) and to get free extra CarolRoth.com Entrepreneurship Interview Notes, only available to my mailing list.  And don’t worry, I only send out newsletters when there is something major to inform you about. 

Sign up now to get your free Entrepreneurship Interview Notes from Carol on her conversation with Michael Port and other thought leaders:

 

Tuesday, February 9th, 2010
Posted in Business Strategy | No Comments »

Guest Blog: Don’t Let Your Fear Make You Act Stupid by Chip Bell and John R. Patterson

I have invited back customer service experts Chip Bell and John R. Patterson, authors of Take Their Breath Away: How Imaginative Service Creates Devoted Customers. Their most recent insights show how fear can drive you to pursue any last dollar at the sake of customer relationships:

CB/JRP: We take a local newspaper. For the last two weeks we’ve gotten phone calls on both land lines every few hours. If we didn’t answer the phone in two rings, when we did answer it, there was total silence. When we called back, we got a far away call center operator asking us to subscribe to the local newspaper.

“Why do you hang up after two rings,” we asked. “That’s not us,” the operator replied. “It’s the computer. If you don’t answer quickly, it automatically goes to the next number. “But, we already take your newspaper,” we persisted. “Why do you keep calling us several times a day?” “Oh,” she said defensively, “The computer calls everyone in the phone book.” Our final answer: “One more call and we’ll cancel our subscription!”

We live in challenging economic times. Many industries (like newspapers) are struggling to stay afloat. Don’t lose your good customers because your fear makes you do stupid things. Even if you feel scared, help your customers experience your confidence, not your anxiety.

—————

CR: There are so many lessons here, I barely know where to begin. As Chip and John point out, fear can impair your judgment. It can also really piss off loyal customers. Do you know how John and Chip feel, as loyal newspaper subscribers, for the newspaper to not even recognize their loyalty? Customers are your most important asset. Make sure that you let them know they are valued and perhaps try to upsell them on a related product or service. And definitely don’t slap them in the face with a general solicitation that proves you have no grasp over who your customer is!

You can follow Chip and John at their Imaginative Service Blog here. A big thanks to both of them for another great guest blog!

Tuesday, February 2nd, 2010
Posted in Customer Service, Homepage | No Comments »

What Your Business Can Learn From the Grammys

Everyone loves a bit of recognition.  Can you make it pay off for you?

For my current blog post, I have written a guest blog for Barry Moltz at BarryMoltz.com.  If you don’t know Barry, he is a Recovering Entrepreneur-holic, Small Business Author & Speaker who loves technology, martial arts and vintage cars.  He is also an incredibly great person and a Chicagoan, so he gets even more props from me!

The guest blog post is located here and make sure to poke around Barry’s blog for more great information and resources.

Monday, February 1st, 2010
Posted in Business Strategy, Customer Service, Homepage | No Comments »