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Five Chatbot Benefits for Small Businesses

Entrepreneurs and Mental Health Awareness Month

Your Ego Thinks You Are Irreplaceable  

The Fundamentals of Successful Change

Twitter’s Takeover and Possible Data Play

Who Is the Largest Predatory Lender? The Answer Will Surprise You.

Getting Past Your First Bad Hire

The ‘R’ Word We Don’t Want to Hear

Stress and Loneliness Are Taking a Huge Toll

5 Reasons Your Business Should Hire a Former Entrepreneur
LATEST POSTS
Business Unplugged™
This blog features Carol Roth's tough love on business and entrepreneurship, as well as insights from Carol's community of contributors.

Are Your Customers Just Not That Into You?

Written By: Carol Roth
If you are struggling to create that connection that will move you from business booty call to true...

Dance Me to the End of Service

Written By: Carol Roth
Customers want more than just to be served, they want to be “danced”—a partnership laced with joy and...

Honesty is Not a Policy

Written By: Carol Roth
The Delta regional jet was packed.  As the flight backed away from the gate, the flight attendant began...

The Music is Not in the Guitar

Written By: Carol Roth
I have once again invited back customer service experts Chip Bell and John R. Patterson, authors of Take...

Don’t Let Your Fear Make You Act Stupid

Written By: Carol Roth
Customers are your most important asset. Make sure that you let them know they are valued and perhaps...

Making It Happen

Written By: Carol Roth
With all the holiday shopping I have been doing I have been on quite the customer service kick. ...

Imaginative Service: Is Your Service Edgy?

Written By: Carol Roth
You know how passionate I am about truly outstanding customer service as a differentiator for business.  Well I...