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Business Unplugged™
This blog features Carol Roth's tough love on business and entrepreneurship, as well as insights from Carol's community of contributors.

Know and Promote Your Uniqueness

Written By: Ben Baker
Every business has the opportunity to demonstrate their uniqueness. The problem is, most never even take the time...

Business Lessons from Trading My Barber for a Stylist

Written By: Catherine Morgan
Let me ask you a question: do you get your hair cut or do you get your hair...

5 Ways That You Are Killing Your Business

Written By: Carol Roth
The Social Media Rabbit Hole: With social media being touted as a “must” in your customer engagement strategy,...

105 Best Ways to Deal With Difficult Customers

Written By: Carol Roth
You can’t have a business without having customers and unfortunately, where there are customers, there are also “difficult”...

Are Your Customers Just Not That Into You?

Written By: Carol Roth
If you are struggling to create that connection that will move you from business booty call to true...

Dance Me to the End of Service

Written By: Carol Roth
Customers want more than just to be served, they want to be “danced”—a partnership laced with joy and...

Honesty is Not a Policy

Written By: Carol Roth
The Delta regional jet was packed.  As the flight backed away from the gate, the flight attendant began...

Businesses that Provide the Best Customer Service

Written By: Carol Roth
People are often quick to complain when they have a less than stellar customer service experience, but are...

Are You Selling Where Your Customer Is Buying?

Written By: Carol Roth
Go to your customers…don’t wait for them to come to you  I was in the bathroom in the...

Over 100 Strategies for Providing Outstanding Customer Service

Written By: Carol Roth
119 Ways to create the ultimate customer service experience The best differentiator for a business is providing an...