Grab your FREE copy of the 60 Low & No Cost PR & Marketing Strategies eBook*

Name:

Email:

*By submitting your email, you will receive the eBook & also sign-up for Carol’s newsletter
Business Unplugged™
This blog features Carol Roth's tough love on business and entrepreneurship, as well as insights from Carol's community of contributors.

Why Your Book – or Business – Will Be a Flop

Written By: Rich Gallagher | No Comments

oopsPeople often ask me for advice on how to land a book contract (I’ve penned nine and ghostwritten several others) or start a business (I’ve been successfully self-employed for much of the last two decades). And I gladly give it. But the vast majority of them will reject my single biggest piece of advice – ironically, the one that almost always determines whether they succeed or not.

Here it is:

Work backwards from the market. Not forward from your crazy idea. (click to tweet)

Let’s start with the budding book writer. He tells me he wants to find a publisher for his nautical memoir Three Sheets to the Wind. I suggest that I am not aware of a market for nautical memoirs. He responds by furrowing his brow and saying, “This is why I need to write this book! I’ll have the whole market to myself!” At which point I politely excuse myself and start looking for a pole to bang my head against.

Or the fledgling entrepreneur who has spent all her career as an entomology professor, and now wants to become a motivational speaker talking about “What Bugs Can Teach You about Success.” She stares blankly at me as I suggest the possibility of cutting her teeth on more popular speaking topics, and can’t stop railing about why the local TEDx conference rejected her proposal.

I have frankly been guilty of this as well. Over a decade ago, I had a moderately successful book from a major publisher entitled The Soul of an Organization. My fantasy was that I would go around the country helping organizations uncover the core values of success. I soon discovered the hard way that no one wanted to find the soul of their organization, but nearly everyone needed customer service and communications skills training – and the rest is history.

Nowadays, nearly all my books and training programs are specifically purpose-written around a clear market with existing competition. As a result, I spare myself the burden of trying to convince people that they need what I am offering. All I have to do is be really, really good.

Here are some examples of how people eventually learned to wrap their interests around the market:

  • One dog training expert tried repeatedly to hold workshops on – to be obvious – training your dog. And couldn’t get arrested. But when she changed her topic to how to prevent dog attacks, suddenly every postal worker and delivery service employee was interested, and she had a booming business.
  • There are hundreds of marginally successful books on delegating work tasks. But when author Tim Ferriss decided to title his book The 4-Hour Workweek, he struck gold.
  • One of my engineering classmates from Cornell, whom I’ve never met, used to juggle his technical career with an off-hours gig as a sketch comedy performer. Later he switched to children’s television, and what happened? He became Bill Nye the Science Guy.

Some of you may be saying, “But what about people who succeed with totally original ideas?” Fair enough. Here is what I might suggest: Take everyone you know personally who has done this, compare them against the number of people you know who have been struck by lightning or won the lottery, and then decide whether to follow your bliss or not.

Ideas are a dime a dozen. (For a chapter-length treatise on this, check out our genial host Carol Roth’s book The Entrepreneur Equation.) Markets are precious and surprisingly hard to build from scratch. Start with the market first, and you will make you path to success that much easier. Good luck!

Article written by
Rich Gallagher is a former customer service executive and practicing therapist who heads the Point of Contact Group. His books include two #1 customer service bestsellers, “What to Say to a Porcupine” and ”The Customer Service Survival Kit: What to Say to Defuse Your Worst Customer Situations,” both released by AMACOM. He has taught over 30,000 people what to say in their worst customer and workplace situations.