I make people think. I make them laugh. I make them money.

Customer Experience Needs More Than Technology

Is creating a great customer experience a high priority in your business? According to the U.S. Small Business Administration (SBA), it should be at the top of your list. In “These Small Business Trends Look to Shape 2024” the SBA writes: “Customer experience is everything. Price and product quality are important, but the concept of […]

Webinar on Customer Loyalty with Carol Roth on April 18, 2024

Carol Roth is doing a free online event on how to use customer loyalty to grow your business with the BBB Great West + Pacific on Thursday, April 18 at 5:00 PM EDT / 4:00 PM CDT / 2:00 PM CDT.  Carol will share the tactics and strategies she has used with some of the […]

Big News and Submit Your Statement (US-Based Small Businesses)

I interrupt our normal blog posting for this important message from Carol Roth, which was included in her April 8 newsletter. Carol writes: I have been invited to testify in front of the House Small Business Committee on April 30th against the CTA BOI rule that is unfairly targeting small business owners. I am honored […]

National Poetry Month – April 2024

April is National Poetry Month! But this is a blog about small business, you might be thinking. How does poetry apply to small businesses? Well, some of you might have a creative business where you produce greeting cards. Often, cards will have some type of verse, or maybe even a poem. It can be very […]

How To Decide What To Say

Have you ever said something you immediately regretted? I sure have. It is awful to almost see your words hovering in a cartoon thought bubble and not be able to pull them back.  Blurting has always been a real problem for me and something I have had to actively work on.  As a coach and […]

What Small Business Owners Need to Know About FinCEN Now

Why is the Financial Crimes Enforcement Network (FinCEN) department of the Treasury coming after your small business (LLC or S Corp)? Carol Roth answers some of your questions in this important video.  Please note: This applies to you if you have a business entity that makes less than $5M per year and has fewer than […]

2024 Small Service Business Guide

As is always the mission here at CarolRoth.com, to shine the spotlight on small businesses, we have put together a fabulous 2024 Small Service Business Guide, only highlighting services from small businesses! These small service-based businesses were all provided by our amazing contributor network of small business owners, experts, advisors and entrepreneurs and are presented […]

Little Things Make a Big Impact on Corporate Culture

In the 14 years I have spent doing career transition coaching, I have learned first hand what makes people unhappy at work and why they quit. What I learned while I was writing my book is that much of what causes stress and disengagement in the workplace is more easy to fix than you might […]

Ways to Create Recurring Revenue For Your Business

Any business, whether services or goods, will benefit from predictable, recurring revenue. I am dipping back into the archives for this conversation with Carol Roth because the suggestions she shared are still relevant and might spark something for you.  Carol shared that you can think of almost anything “as a service.” You’ve probably heard of […]

That Problem of Getting Paid as a Consultant

I love the ping of PayPal in the morning! There is nothing better than waking up to money in your account. I was hoping that would happen this morning, but no such luck.  Last night I sent out a bunch of emails to clients who have used up their coaching packages, and knowing that we […]