Please share what ONE business you think is the shining example of customer service. Please tell us the name of the business that, in your opinion, sets the bar on service and also, an explanation/example of what they do to go above and beyond your customer service expectations. Note: please do not promote your own business; only provide legitimate examples of outstanding service.
The submission deadline is September 24th at Noon Eastern Time.
As a reminder, please just share information and insights (not blatant self/business promotion)- you will get attribution through submitting your photo/logo, name and/or web address.
Here is Carol's example of what she would submit for this query:
Title: Outstanding Service- Trader Joe's
Submission: Trader Joe’s, because their staff is beyond friendly. If you need to find a product, they won’t just point somewhere, they will walk you to the actual product. You don’t even have to empty your shopping cart- they do it for you as they scan. The cashiers even comment on their favorite items from your order or make suggestions on other products you might want to try. All of these little gestures all add up to an enjoyable experience for something that, let’s face it, is really just a chore.
*Please note that religious or obscene material won’t be accepted. Additionally, all submissions are subject to approval and editing.