I was just in Carol Roth’s hometown of Chicago for a quick business trip this week, sitting in the back of the hotel shuttle van, when I noticed the driver and an older passenger talking like old friends up front. After the passenger got off, I Read More

A particularly astute observation from Mark Minervini in his book Trade Like a Stock Market Wizard is that people tend to overestimate what they can do and achieve in the short term, and underestimate what they can do in the long term. This rings particularly true Read More

When I work with clients, one of the first questions I ask usually surprises them: “What services don’t you offer?” After they figure out I’m serious, they’ll give me a list of things they don’t do. Then comes the next question: “Why don’t you offer those Read More

Accounting is the language of business. You must have a basic understanding of it in order to succeed. However, your financial statements can mislead you. To help illustrate this point, let’s think about the Balance Sheet of an airline. They have a line item for Inventory. Read More

When it comes to the Internet, oversharing may seem amusing—but in the corporate world, it can be downright dangerous. From information leaks to privacy breeches, constantly posting updates online opens up opportunities for risk and annoyance. How can you tell if you’re sharing too much online? Read More

Today I am going to the funeral of a man I feel that I knew – but never actually met. Carol’s father, Bernie, passed away unexpectedly last week. He went into the hospital for emergency brain surgery, and it didn’t go well. He died shortly thereafter. I Read More

As individuals continue to become overwhelmed with the volume of professional and personal emails that they are receiving, they are becoming more selective about what emails they read.  That means that writing a killer email headline has become more important than ever. I recently received an Read More

You messed up. It happens to the best of us. And now your business needs to apologize to a customer, a supplier, or even the public. So here is something you probably never realized: Your apology is often more important than the actual transgression itself. To Read More

As more and more of our business is done online, time-saving tools become increasingly valuable.  Let’s face it: There are simply way too many “bright, shiny objects” out there when it comes to online tools.  It’s tough to keep them all straight – but here are Read More

Big businesses have reams of data, history, and experience to rely on to operate their businesses. Entrepreneurs, at least to some extent, must trust some other sources to learn what’s working and not working in important areas of their business. One source many trust is the Read More