This has been a pet peeve of mine for a while. It’s a big customer service faux pas. Invariably this happens at fast food or low-price retail establishments, but do you say this to your customers? Customers who may be paying you handsomely for your products Read More
Entrepreneurs wear every hat in the closet and are always pressed for time. It’s arguable that no matter how talented the entrepreneur or how brilliant the business model, success or failure boils down to time management. Here are a few ideas for taking control of the Read More
For 15 years, I’ve made a decision every fall that I invariably regret in the spring: I take a break from running. It’s a bad habit, but I’ve come up with many good reasons to justify the decision. It’s uncomfortable to breathe hard when the air Read More
So you’ve got a marketing video on YouTube? You and one billion other people! Welcome to the club – or maybe it’s more like a mosh pit. If you’re going to join the 100 hours of new video content that is uploaded to YouTube every hour Read More
Spring is in the air and now is the perfect time to do some spring cleaning and organizing with your own business. So, to help your business organize, prioritize, plan and set up in the most efficient way, I have once again looked to the CarolRoth.com Read More
What’s the single, most destructive distraction on your path to success? This may surprise you. It’s not social media or the Internet. It’s not your phone or your e-mail. Nor is it music, TV, YouTube videos or games. So what is it? It’s worry. Worry keeps Read More
As small business owners we need to believe in ourselves. Not only that, we need to believe in our products and services enough to make others believe in them too. Without a doubt we need to be completely committed to growing our businesses, but we also Read More
There is the correct way and the less-effective way to make business introductions. A good business introduction is like a nugget of gold – and a deposit in the “karma bank.” It can strengthen your connection and value to and with the people you introduce. You Read More
I really only have two major vices in life: major league baseball and whirlpool suites. So I was really looking forward to combining the two on a trip to Pittsburgh last week, on a rare couple of days off. Late that night, after watching the Pirates Read More
When I talk to small business owners, one of the biggest issues that always comes up is how they can find new business. I believe strongly in utilizing network referrals as a way to get that new business. And, to make those referrals more concrete and Read More
